Reference

shienslot Privacy Policy: What We Collect and Why

The shienslot Privacy Policy sets out exactly what personal information we collect when you open an account, how we store it, and the rights you hold over that…

Account data protectionDANA, OVO, GoPay & QRIS coveredYour right to request deletionSecure data storageContact us to update records
shienslot shienslot Privacy Policy: What We Collect and Why
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you need to query, correct or delete any personal data held on your shienslot account, our support team handles privacy requests directly.

Live Chat Support Reach our privacy support team via live chat 24 hours a day, 7 days…
Email Request Send a formal data request by email and we aim to respond within two…
Account Settings Path Minor profile corrections such as phone number or email address can be initiated directly…
DATA HANDLING PRACTICES

How We Manage Account Data and Cookies

We apply consistent data handling standards across every account on the platform, from the moment you complete phone verification through to ongoing deposit history tied to your chosen wallet.

Data Collection Scope

We collect only what is necessary: your name, phone number, email address and payment method identifiers such as your DANA or OVO wallet reference. No additional personal data is requested at registration.

Cookie Usage

We use session cookies to maintain your logged-in state and analytics cookies to understand page performance. You can adjust cookie preferences in your browser settings at any time without losing your account access.

Payment Data Security

Payment credentials linked to GoPay, QRIS or bank transfer through BRI and Mandiri are encrypted at rest. We do not store full card or wallet passwords — only the tokenised references needed to process transactions.

Data Retention Periods

Account registration data is retained for as long as your account remains active. After account closure, transaction records are kept for the minimum period required and then deleted, where local law permits shorter retention.

Third-Party Sharing

We do not sell your personal information. Data is shared only with payment processors such as the operators behind DANA and virtual account rails, and only to the extent required to complete your transaction.

Your Right to Request Changes

You may request a copy of your stored data, ask us to correct inaccuracies, or request deletion of your account data at any time. Submit the request via live chat or email and we will confirm receipt within 24 hours.

Frequently Asked Questions About Our Privacy Policy

These are the questions we hear most often when you want to understand how shienslot handles your personal data, what your rights are, and how to act on them. Each answer is specific to this platform and the account flow you go through.

We collect your name, phone number, email address and the payment method identifier you use — for example, your DANA wallet number or QRIS-linked account. We do not collect more than is needed to verify your identity and process deposits.

Yes. Any payment identifier linked to your account — DANA, OVO, GoPay, QRIS or a virtual account number — falls under this Privacy Policy. Your wallet references are encrypted and never shared with unrelated third parties.

You can request a full copy of your stored personal data by contacting us via live chat or email. We aim to respond within two business days and will send the data to your registered email address for verification.

Send a deletion request through live chat or email, quoting your registered phone number. After account closure, we delete personal data once the minimum retention period required by applicable rules has passed, where local law permits.

We use session cookies to keep your account active while you browse and analytics cookies to monitor site performance. Disabling analytics cookies in your browser does not affect your ability to log in or make deposits.

The same policy terms apply whether you access the site from Denpasar, Makassar or any other location in Indonesia. Certain data rights and retention rules depend on local law, and we apply those requirements as they pertain to your region.

Contact our privacy support team via live chat, available 24 hours a day, or by email. Describe the concern and include your registered email address so we can locate your account records and investigate promptly.